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Policies & documentation

Everything you need to use Chilly Proxy responsibly — account terms, data practices, refunds, acceptable use, and technical setup guides for the website and dashboard.

Website & dashboard Last updated May 28, 2026

About Chilly Proxy

Chilly Proxy sells digital proxy subscriptions for lawful business use: web research, QA testing, ad verification, and automation that complies with target-site terms and our Acceptable Use Policy. Products include residential and datacenter plans with traffic or time-based billing, delivered instantly through your online dashboard after payment.

Business transparency

What we sell
Proxy access (HTTP/SOCKS) — not VPN software, not illegal access tools
How you buy
Account signup → wallet or crypto checkout → credentials in dashboard
Support
Contact · Support tickets
Required policies
Privacy · Terms · Refunds
📋

Terms of Service

Accounts, billing, payment fraud rules, subscriptions, liability, and suspension.

Read terms →
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Privacy Policy

What we collect, why we process it, retention, processors, and your rights.

Read privacy →
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Refund Policy

Eligibility by product, wallet vs crypto, timelines, and how to open a request.

Read refunds →
🛡

Acceptable Use

Permitted workflows, payment fraud prohibitions, zero-tolerance abuse, enforcement.

Read AUP →
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Integrations & proxy setup

Copy-paste examples for Python, cURL, Node.js, browsers, and reseller API — credentials from your dashboard plan pages.

View setup guide →

Telegram bot customers

If you also use the Chilly Proxy Telegram bot, in-bot menus may show policy summaries. For purchases made on chillyproxies.com (signup, wallet, checkout, dashboard), the documents above are the canonical versions.

Contact support FAQ