Frequently Asked Questions

$0.65/GB on the 100 GB monthly subscription tier — flat published pricing on-site. Wallet or crypto checkout; credentials appear in your dashboard after payment. See all pricing.

Our Unlimited IPv4 Residential plan is the cheapest, low-budget unlimited proxy we offer. It starts at the smallest 5 Mbps speed tier on a dedicated server, and unlimited really means unlimited bandwidth with zero downtime — you pay only for speed (Mbps), never per GB, and can upgrade anytime. Full guide: how to choose +Mbps. Buy: Unlimited IPv4.

On the Unlimited IPv4 Residential plan bandwidth is unlimited, so you only pick a speed (Mbps) — and the right tier depends on how much you run in parallel (threads), not how many GB you use. Light work and a few accounts fit 5–15 Mbps; steady scraping fits 30 Mbps (the popular pick); heavy multi-thread jobs want 100 Mbps+. Start lower and upgrade anytime — it is instant and prorated. Full walkthrough with a usage table: how to choose +Mbps.

Start on subscription residential at $0.65/GB when traffic is GB-based. Use Premium Resi (Geo) for strict hosts that need country/state/city fidelity. Choose Unlimited IPv4 Residential when long runs and speed-based billing are easier. Guide: web scraping proxies.

Yes. Chilly Proxy supports wallet balance and crypto checkout on published plan pages — no sales call required to start.

There is no separate free trial on subscription packs. Buy the published $0.65/GB tier to benchmark on your targets. On Unlimited IPv4 and Residential IPv6, Hourly · Trial offers a short paid test window before longer packs.

Yes. Both advertise ~$1/GB on thin peer or PAYG pools. Chilly Proxy lists $0.65/GB with state/city geo, premium unlimited IPv4, IPv6, and instant on-site checkout.

Webshare leads on free datacenter testing. When you need paid residential under $1/GB with state and city controls, Chilly Proxy at $0.65/GB is the better long-term pick.

Decodo (formerly Smartproxy) starter residential is often ~$3.75–4.20/GB. Chilly Proxy is a direct-provider alternative at $0.65/GB with subscription, premium geo, unlimited IPv4, and IPv6 in one retail dashboard.

Open our IP Checker, copy your current public IP, and add it in your plan authentication settings.

Check target compatibility first. If a site is IPv6-ready, Residential IPv6 can work well. If it supports only IPv4, use one of our IPv4 plans.

On Residential IPv6 and Datacenter IPv6, it means IPv6 proxy routes built to reach CDN-protected targets (Cloudflare, Akamai, and similar providers) when the destination supports IPv6—useful for automation, monitoring, and QA against CDN-fronted sites. Read the CDN-aware IPv6 guide for a full explanation and testing checklist.

Yes. Subscription residential and Premium Resi (Geo) support country, state, and city targeting across 195+ countries where the plan allows. Controls are in your dashboard per plan type.

Yes. Residential IPv4 plans support both rotating and sticky sessions. Residential IPv6 is built for rotating-per-request behavior.

Yes. If the required speed tier is available in your product line, you can move to the higher speed. For custom levels, contact support.

If you have used Chilly Proxy, you can share your experience on Trustpilot. Honest reviews help other teams compare providers and help us improve support and product quality.

Chilly Proxy is a direct provider — you buy plans, manage credentials, and get support under one brand and dashboard. See about us and provider comparison.

By plan, you can buy hourly, daily, weekly, monthly, or by GB pack. Use each plan page to pick exact speed or traffic amount before checkout.

After successful payment, deployment is usually quick. Please allow up to 20 minutes before first authentication if provisioning is still in progress.

Only Subscription and Budget Residential may qualify within 7 days if unused. Card orders refund to the same card; crypto orders refund to wallet balance only. Other plans and used packs are non-refundable. Refund Policy.

If payment verification does not complete, the transaction is not finalized and safeguards prevent incorrect balance deduction.

You may only pay with methods you are authorized to use. Stolen cards, card testing, and fraud-related proxy use are prohibited. Suspected fraud may lead to order cancellation, no refund, and account termination. See Payment integrity in our Terms and our Acceptable Use Policy.

Both IP authentication and username/password authentication are supported, based on your integration preference.

Yes. HTTP(S) and SOCKS protocols are supported across supported plan families.

Yes. For higher volume or custom commercial terms, contact sales/support and share your target use case and expected scale.